Warehouse Sale — Terms & Conditions

1. General

These Terms and Conditions ('Terms') apply to all purchases made during the July Warehouse Sale ('Sale'), whether in-store or online. By participating in the Sale, you agree to be bound by these Terms.

2. Sale Period & Participating Locations

The Sale runs for a limited time only:

• Saturday 28 February 2026
• Sunday 1 March 2026

The Sale is available exclusively online at warehouse.july.com. No other July stores or retail partners are included unless otherwise communicated by July.

3. Pricing & Discounts

Selected items are available at discounted prices of up to 50% off regular retail pricing. Discount percentages vary per item. All prices are in Pound Sterling (GBP) and are inclusive of VAT where applicable.

Discounted Warehouse Sale prices cannot be combined with any other promotional codes, offers, or discount schemes unless expressly stated by July.

4. Product Availability

The Warehouse Sale features selected items only. Not all July products are available during the Sale. All stock is subject to availability and may sell out without prior notice.

Online stock is allocated on a first-checkout, first-served basis. Adding an item to your cart does not guarantee availability; stock is confirmed only upon completion of payment.

5. Returns & Exchanges

5.1 Change of Mind

In accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to return your online Warehouse Sale order within 14 days of receiving your item, without giving any reason. To exercise this right, you must submit your return within the 14-day period. July will issue a full refund of the original purchase price within 14 days of receiving the returned item. Items must be returned in their original condition and packaging. This statutory right to cancel is separate from and in addition to July's warranty terms set out in Section 6.

5.2 Faulty or Defective Items

Your statutory rights under UK consumer law are not excluded, restricted, or modified by these Terms. If a product has a fault, please contact July's customer care team if you believe your item has a genuine manufacturing defect.

6. Warranty

6.1 Warranty Coverage

Warehouse Sale items are covered by a limited warranty from the date of purchase, as follows:

• Luggage: 5 years — covers manufacturing defects on wheels, zips, handles, nylon compression strap breakages, and specific cracks or breaks to the polycarbonate shell or aluminium bumpers.
• Travel Bags: 2 years — covers manufacturing defects on zips and stitching.
• Accessories: 1 year — covers manufacturing defects on zips and stitching.

6.2 What Is Not Covered

The warranty does not cover:

• Cosmetic damage, scuffs, and scratches
• General wear and tear
• Misuse of the product
• Damage caused by airlines or transportation
• Damage from improper handling or storage
• Normal aging of materials
• Unauthorised repairs or modifications
• Damage from environmental factors
• Any defect or damage not arising from manufacturing

6.3 Warranty Service Process

For claims involving repairable manufacturing defects, July will assess the product and, if the defect is confirmed, provide a complimentary repair of the affected component. The outcome of any assessment is at the sole discretion of July's technical team.

If a confirmed manufacturing defect cannot be repaired, July will issue a store credit to the value of the original purchase price. Store credits are non-transferable and cannot be exchanged for a cash refund.

6.4 Warranty Conditions

• Warranty is valid only for the original purchaser.
• Proof of purchase is required for all warranty claims.
• The warranty is non-transferable.
• This warranty applies only to items purchased during the Warehouse Sale (28 February – 1 March 2026).
• If you no longer reside in the region of purchase, July does not cover return shipping costs.
• July is not liable for any customs fees or courier charges incurred in connection with a warranty claim.

This warranty is in addition to and does not affect your statutory rights.

7. Online Orders

Online orders are subject to July's standard checkout terms. Once an order is confirmed and payment is processed, the sale is final in accordance with Section 5 of these Terms.

July recommends reviewing product overviews and specifications carefully prior to purchase, as returns and exchanges for change of mind are not available for Warehouse Sale items.

Delivery timeframes and shipping costs for online Warehouse Sale orders are as set out at checkout and are subject to carrier availability.

8. Consumer Rights

Nothing in these Terms limits, excludes, or modifies any statutory rights you have under applicable UK consumer protection legislation, including your rights in relation to goods being of satisfactory quality, fit for purpose, and matching their description.

Where July is required by law to offer a remedy, July will do so in accordance with its legal obligations.

9. Limitation of Liability

To the extent permitted by law, July's liability in connection with Warehouse Sale purchases is limited to the repair of repairable faults or the issuance of a store credit as described in these Terms. July is not liable for any indirect, consequential, incidental, or special loss or damage arising from or in connection with a Warehouse Sale purchase.

10. Changes to These Terms

July reserves the right to amend these Terms at any time. Updated Terms will be published on July's website and help centre. Continued participation in the Sale after any such update constitutes acceptance of the revised Terms.

11. Contact

For questions about the Warehouse Sale, warranty claims, or your consumer rights, please contact July's customer care team via help-uk.july.com.