Classic

Trunks

Light

Our Customer Happiness Team is always happy to assist.

Lodge a contact request here, and our team will respond within 24 hours.

Shop

About Us

Visit Us

Contact Us

July - Help Centre (UK)

Getting Started

How do I "Set & Save"?

Subscribe to our Newsletter!

All gone? When is this coming back in stock?

Sustainability at July

General

What are my payment options?

Where are my order details?

I need to make changes to my order!

Pre-Order Information

Order Support

When will I receive my order?

Where's the rest of my order?

What if my order is lost or damaged in transit?

I need to receive my order before December 25th. When is the last date I can order?

Shipping

What is the 100 Day Returns Policy?

How do I return my order?

Set & Promotional Returns

Returning multiple items through Loop

Promotional Returns Policy

Returns & Exchanges

What are July's Warranty Policies?

Luggage - Limited Lifetime Warranty

Bags & Accessories - Limited 5 Year Warranty

Leather Goods - Limited 2 Year Warranty

Ancillary Item - Limited 2 Year Warranty

Juliette Collection - Limited 2 Year Warranty

Limited Edition Everyday Tote - Limited 2 Year Warranty

Luggage Covers - Limited 1 Year Warranty

Repair Policy

Wayfarer Collection - Limited 2 Year Warranty

Product Warranties

Is July's luggage within Airline Standards?

Does it fit under the seat?

What's the difference between each Carry On?

What's the difference between each Checked Luggage?

Can I nest my luggage?

Power Bank Safety

Is the power bank CCC certified?

Commonly Asked Questions

How do I store my July?

How do I clean my Everyday Tote?

Can I wash the Packing Cells?

Protecting my luggage

How to Take Care of Suede Juliette

How do I clean my Everyday Vacation Tote?

How Do I Take Care of the Carrier Range?

How do I take care of the Wayfarer Collection?

Care & Storage

Getting Started with the Classics

Setting Up Your Classic Lock

The Power Bank

Care Instructions

Warranty Information

An Introduction to Your Trunk

Setting Up Your Trunk Locks

Car Instructions

An Introduction to The Light Family

Setting Up Your Locks

What is your Black Friday Promotion?

Promos, Sales and Discount Codes?

Limited Offer - 20% off Light Collection - 21/11/2025 to 23/11/2025

Promotions

What is CaseSafe™?

July with CaseSafe™ - FAQ's

CaseSafe™ Privacy

CaseSafe™